Store Policies 

DEPOSIT: 
ALL cake/pastry orders require at least a 50% deposit

 (Remaining balance due at or before pick up) 

ORDERS ARE NOT CONFIRMED UNTIL THE 50% DEPOSIT IS MADE

ORDERING: 

Place order(s) at least 1-2 weeks prior to event.  

(If placing a cake order for an event within 24-48 hours and we are able to accommodate,

a $10 convenience fee will be charged)

ORDER CHANGES:

All changes must be made with a 7-day notice or more. 

Any changes made with less than a 7-day notice may be unavailable.

CANCELLATION:

Cancellations made with more than a 2-week notice, are eligible for a full refund. 

Cancellations made with 1-2 week notice, are eligible for store credit. 

Cancellations made with less than 1 week notice, NO REFUND.

NOTICE:

Cakes will be as close to the reference picture(s) as possible. 

PICK UP/DELIVERY: 

ALL SALES ARE FINAL once order is picked up/delivered.

The customer assumes full responsibility for any damages or discrepancies after the order leaves our establishment - this includes responsibility of proper handling, transport, storage, and refrigeration.

It is the responsibility of the customer to leave with the complete order.

WE ARE NOT responsible for any damage that occurs during your transport or personal set up.