Store Policies
DEPOSIT:
ALL cake/pastry orders require at least a 50% deposit
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(Remaining balance due at or before pick up)
ORDERS ARE NOT CONFIRMED UNTIL THE 50% DEPOSIT IS MADE
ORDERING:
Place order(s) at least 1-2 weeks prior to event.
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(If placing a cake order for an event within 24-48 hours and we are able to accommodate,
a $10 convenience fee will be charged)
ORDER CHANGES:
All changes must be made with a 7-day notice or more.
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Any changes made with less than a 7-day notice may be unavailable.
CANCELLATION:
Cancellations made with more than a 2-week notice, are eligible for a full refund.
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Cancellations made with 1-2 week notice, are eligible for store credit.
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Cancellations made with less than 1 week notice, NO REFUND.
NOTICE:
Cakes will be as close to the reference picture(s) as possible.
PICK UP/DELIVERY:
ALL SALES ARE FINAL once order is picked up/delivered.
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The customer assumes full responsibility for any damages or discrepancies after the order leaves our establishment - this includes responsibility of proper handling, transport, storage, and refrigeration.
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It is the responsibility of the customer to leave with the complete order.
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WE ARE NOT responsible for any damage that occurs during your transport or personal set up.